Annual managed care systems review. Behold the beast.

Healthcare informatics : the business magazine for information and communication systems

PubMedID: 10132406

Murray JR. Annual managed care systems review. Behold the beast. Healthc Inform. 1994;11(2):99-112.
Remember the story of the three blind men, each confronted by a different part of an elephant? Asked to describe the object in front of them, they each described the part they could touch. In his quest to survey more than 100 managed care systems vendors, author John R. Murray discovered that defining managed care is very much like describing an elephant without seeing the entire beast: Each company's definition is based on its niche and product offering to the market.